Privacy Policy

Effective Date: 22/08/2024

1. Introduction

Welcome to Shiva Tours and Travels. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, www.shivataxi.com, and use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identification Information: Name, mobile number, email address, and other details provided when booking a cab.
• Payment Information: Details related to payment transactions, though we do not store credit card information directly.
• Booking Details: Pickup and drop-off locations, date, time, and type of cab requested.

We also collect information automatically, such as:

• Technical Data: IP address, browser type, and operating system.
• Usage Data: Pages visited, links clicked, and the time and date of visits.

3. How We Use Your Information

We use your information to:

• Process Bookings: To fulfill your cab booking requests and provide the services you have requested.
• Improve Services: To analyze usage patterns and enhance our website and service offerings.
• Communicate with You: To send booking confirmations, updates, and promotional materials if you have opted in.

4. How We Protect Your Information

We implement robust security measures to protect your personal data:

• Encryption: Data transmitted through our website is encrypted using secure protocols.
• Access Control: Only authorized personnel have access to your information.
• Secure Storage: We use secure servers to store personal and payment data.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share information with:

• Service Providers: Third-party companies that assist us in operating our website and providing services, under strict confidentiality agreements.
• Legal Requirements: When required by law, to comply with legal processes, or to protect our rights.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us remember your preferences and analyze site usage. You can manage cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access and Update: Request access to and update your personal information.
• Opt-Out: Opt-out of receiving promotional communications from us.
• Delete Information: Request the deletion of your personal information under certain circumstances.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed of any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Shiva Tours and Travels
Email: shivataxihyd@gmail.com
Phone: +916300272850
Address: PLOT NO.50, TEJ SRI NILAYAM, KRISHNA NAGAR, FT.NO.G2, RD.1,HB COLONY, MOULA ALI, MALKAJGIRI, SECUNDERABAD, TELANGANA 500040